When you’re not ready for your first full-time COO but feel the gap on your executive team, I step in to provide the pieces — leadership, design, implementation — that you need. I also act as interim COO when someone departs, taking on the role in whole or in part.

Building new companies has always been my passion. I frequently work with VC-funded companies on organizational design, multi-year strategic planning, recruiting, software evaluation and implementation, and much more. Let’s design the systems and processes you’ll need in this early phase.

When you have a team or function that deserves a little TLC, I can synthesize the main problems and their root causes, and from there can make key recommendations for improvement. Let me implement, or hand off my findings back to your capable team.

If you have an idea but not enough hands to get it off the ground, allow me to plan, execute, and project manage for you. This might include running a cost/benefit analysis, researching a new vertical or market, designing new processes, hiring the right team, or managing the initiative cross-functionally.

Your company is running its operations out of spreadsheets, but you know this won’t work well as you scale. I’ll help you mature and refine process with an eye towards growth. This could mean introducing new technology, standardizing SOPs across teams or markets, revamping your customer journey, and so much more.

Too often, star employees are promoted to manager but aren’t given hands-on training which leads to many knock-on consequences. From setting OKRs, to org design, to teaching how to manage the vision and purpose of direct reports — allow me to impart my managerial toolkit to your team.